HP Pavilion x360 Won’t Turn On : Troubleshooting Guide

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The HP Pavilion x360 is known for its versatility and robust performance, but like any electronic device, it can run into issues. One of the most frustrating problems is when the laptop won’t turn on or displays nothing on the screen.

Before you panic or rush to a repair center, try these troubleshooting steps to diagnose and potentially fix the issue yourself.

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Common Causes of Power and Display Issues

Understanding the potential causes of why your HP Pavilion x360 won’t turn on or has no display can help you address the problem more effectively. Here are some common reasons:

  1. Power Supply Issues: Problems with the power adapter, battery, or power outlet.
  2. Internal Hardware Faults: Issues with components like the RAM, motherboard, or screen.
  3. Software Glitches: Corrupted BIOS settings or operating system issues.
  4. External Device Interference: Faulty peripherals connected to the laptop.

Step-by-Step Troubleshooting

1. Check the Power Supply

The first thing to verify is that your laptop is receiving power:

  • Inspect the Power Adapter and Cable: Ensure there are no visible damages or frays. Try using a different power adapter if available.
  • Test the Power Outlet: Plug another device into the same outlet to confirm it’s working.
  • Look for Power Indicators: If the power LED on the laptop lights up, it’s receiving power.
2. Perform a Hard Reset

A hard reset can often resolve power issues:

  • Disconnect All Power Sources: Remove the power adapter and any external devices.
  • Remove the Battery: If your HP Pavilion x360 has a removable battery, take it out.
  • Hold the Power Button: Press and hold the power button for about 15-20 seconds to discharge any residual power.
  • Reconnect Power: Plug in the power adapter (leave the battery out) and try to turn on the laptop.

3. Check the Display

If the laptop powers on but shows no display:

  • Inspect the Screen: Look closely to see if there’s a faint image. This could indicate a backlight issue.
  • Connect to an External Monitor: Use an HDMI cable to connect your laptop to an external monitor. If the external display works, the issue may be with your laptop screen.
  • Toggle Display Mode: Press the appropriate function key (usually F4 or F5) to switch between the laptop display and the external monitor.
4. Test Internal Components

If basic steps don’t help, you might need to check internal components:

  • Reseat the RAM: Sometimes, RAM modules can become loose. Access the RAM compartment, remove the modules, and reseat them securely.
  • Check the Hard Drive: Ensure the hard drive is properly connected. A loose connection can prevent the laptop from booting.
5. Reset BIOS/UEFI Settings

Corrupted BIOS settings can prevent the laptop from starting:

  • Access BIOS/UEFI: Turn on the laptop and immediately press the Esc or F10 key repeatedly to enter the BIOS setup.
  • Restore Defaults: Once in the BIOS, find the option to restore default settings and save the changes.
6. Address Software Issues

If your laptop turns on but fails to load the operating system:

  • Boot in Safe Mode: Try booting into Safe Mode by pressing F8 during startup. If it boots successfully, you may have a software or driver issue.
  • Run System Diagnostics: HP laptops often have built-in diagnostic tools accessible via the BIOS or recovery options.

When to Seek Professional Help

If these troubleshooting steps don’t resolve the issue, it’s time to consult a professional. Persistent power or display problems can indicate serious hardware issues that require expert attention. Contact HP support or visit an authorized service center to get your HP Pavilion x360 diagnosed and repaired by professionals.


Facing issues with your HP Pavilion x360 not turning on or displaying anything can be alarming, but many problems can be resolved with a bit of troubleshooting. Start with basic checks and move on to more detailed diagnostics as needed. By following this guide, you can identify and potentially fix the problem, saving time and possibly avoiding unnecessary repair costs. If all else fails, don’t hesitate to seek professional help to get your laptop back in working order.

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